FAQs

CONFIRMED – Once the online booking is completed an email will be sent to the email address provided at the time of payment. This email means the payment has been approved and your booking is confirmed. Please ensure the vehicle registration number is correct on the email. NOT CONFIRMED – If you do not receive an email confirmation. This means no booking has been made. If the card payment has been declined no booking will have been made.
If you book your parking online and enter the wrong vehicle registration please contact us on 312-988-4693 or email us at info@bcpchi.com to assist you.
If you think you might have made a duplicate booking you’ll need to let us know as soon as possible. Contact us on 312-988-4693 or email us at info@bcpchi.com to assist you. Please note no refund is possible on a duplicate booking after the day of the parking.
Details of our car parks are available on this website. If you require additional information you can contact Best Car Park LLC Office on 312-988-4693.
Our parking staff will be happy to assist you and make appropriate arrangements to solve your problem. Our parking staff are located at the customer information desk in each of our parking facilities.
Yes. We have a number of parking products which both offer savings and benefits to regular parkers. For more information email: info@bcpchi.com.
At Best Car Parks, we do everything to ensure that your experience as our customer is a positive one, but in the event that you wish to make a complaint please contact: Telephone: 312-988-4693 or Email: info@bcpchi.com. Customer Services Department Best Car Park LLC 150 East, Huron Street, Chicago, Cook County, IL 60611